Subscription + Billing
A monthly subscription can be changed to annual at any time but an annual or 3 year plan can only be changed to monthly within the first 14 days after purch...
Mon, 24 Aug, 2020 at 5:45 PM
Well, we have support agents available throughout the week to answer your questions! However, if you need help with something complicated, we may need to g...
Mon, 24 Aug, 2020 at 5:45 PM
Yes of course you can we offer refunds for all of our products. First you'll need to check if you're eligible for a refund. You can do that by v...
Mon, 24 Aug, 2020 at 5:45 PM
Our refund policy is here.
Mon, 24 Aug, 2020 at 5:45 PM
That $20 charge was most likely for your domain renewal. Every year your domain needs to be renewed with our registrar. This is mandatory if you want to ...
Mon, 24 Aug, 2020 at 7:21 PM
We provide limited support for WordPress such as resetting your password. If you need help with WordPress beyond that you can check out their support serv...
Mon, 24 Aug, 2020 at 7:21 PM
#1- Login to your ataama account #2- Visit your payment methods tab in your account settings or click here to open the tab. #3- Click 'Add Payment M...
Mon, 24 Aug, 2020 at 7:21 PM
#1- Login to your ataama account #2- Visit your payment methods tab in your account settings or click here to open the tab. #3- Click 'Update' o...
Mon, 24 Aug, 2020 at 7:21 PM
#1- Login to your ataama account #2- Visit your invoices tab in your account settings or click here to open the tab. #3- (OPTIONAL) If you want to see i...
Mon, 24 Aug, 2020 at 7:21 PM
When you subscribe to hosting at Ataama HST, your website will continue to be hosted on our servers on a continuing basis. You could see a payment author...
Mon, 24 Aug, 2020 at 7:21 PM